How We Rate Casinos

At We Share London, our casino review methodology is designed to help UK players make informed decisions about where to play online. We evaluate each casino, including William Hill, across eight key criteria to provide transparent, detailed ratings.

Licensing & Regulation

We prioritise casinos with robust regulatory oversight. We assess whether a casino holds valid licenses from recognised authorities including the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), Curaçao eGaming, or other reputable jurisdictions. Proper licensing demonstrates commitment to fair play, player protection, and compliance with gambling laws. A casino's regulatory status is the foundation of our rating system.

Game Selection & Software Providers

We evaluate the breadth and quality of gaming options available. This includes the variety of slots, live casino games (such as live roulette, blackjack, and baccarat), and traditional table games. We assess partnerships with leading software providers such as Playtech, Microgaming, NetEnt, and Evolution Gaming. A diverse portfolio with high-quality titles from reputable developers enhances player experience and entertainment value.

Bonus Terms & Wagering Requirements

We carefully review the casino's bonus offerings, including welcome bonuses, reload bonuses, and promotional campaigns. We examine the transparency of Terms & Conditions, wagering requirements (rollover), maximum cashout limits, and time restrictions. Fair and reasonable bonus terms that benefit players are essential to our positive assessment.

Payment Methods & Withdrawal Speed

We assess the range of payment options available to UK players, including credit/debit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency where applicable. We also evaluate withdrawal processing times, with faster withdrawals receiving higher marks. Reliable payment infrastructure is crucial for player satisfaction and trust.

Customer Support

We test the availability and responsiveness of customer support services. We look for 24/7 live chat support, responsive email assistance, telephone support, and comprehensive FAQs. We evaluate how quickly and effectively the casino's support team responds to queries and resolves issues. Quality customer service is vital for a positive gaming experience.

Mobile Experience

We assess the casino's mobile platform, including responsive web design and dedicated apps for iOS and Android. We evaluate loading speeds, navigation, game selection on mobile, and overall usability. With more players gaming on smartphones and tablets, a seamless mobile experience is increasingly important in our ratings.

Responsible Gaming Tools

We examine the casino's commitment to player protection through responsible gaming features. We assess the availability of deposit limits, time-out periods, self-exclusion options, cooling-off periods, and access to support resources for problem gambling. Casinos that prioritise player wellbeing and provide effective safeguards receive higher ratings.

Our Rating Scale

We use a 1-10 rating system to summarise our assessment:

Each casino receives a detailed breakdown of scores across our eight criteria, allowing readers to understand where a casino excels and where it may fall short. Our ratings are updated regularly to reflect changes in casino operations, offerings, and regulatory status.